Fiverr Community Forum

I cant verified my ID bcs the app camera options not open

I cant verified my ID bcs the app camera options not open. How i fix that?

5 Likes

Maybe restart your device?

1 Like

You can change your device or fix your phone camera.Thanks

2 Likes

Also l do change device and my camera work perfect

1 Like

I can’t verify my ID because the app camera options not open. I do change my phone device for fixing the camera issues, but the result is the same. I tried from Laptop but the id verification SMS through cell number or QR code scanning is not working. Other mobile verification is working. I informed Fiverr support two times for facing this bug issues but no reply since 10-12 days. My Id temporarily disabled. Please, anyone, suggest me

1 Like

I have the same issue. I’ve tried restarting the phone, and tried with 2 other phones. Same issue