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I cant verify my Fiverr account for bug.(Maybe Bug)

I face some problems verifying my account. When I follow the Instructions of Fiverr NID verification procedure I face a problem in the step of image submission. When I go to submit photos, both photos going to blur automatically. And then Fiverr reply to me (Your image quality bad please try again). I was trying 2 times before 6 days. Now I have only 2 days for verification. In this situation how can I do for verification?
Please help me

Check this out: https://sellers.fiverr.com/en/article/verifying-your-identity

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