Fiverr Community Forum

I can't withdraw my balance

I have payonerr card but my online account is blocked. I order my card via fiverr marketplace. but one day i contact support center. they ask me my birth day date. unfortunately i give wrong answer after one minutes i give the real date. then my account is blocked. how can i reactive my online payoneer account? please help me. Thank You!

Payoneer customer support?

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I already contact payonerr and fiverr support center. but i haven;t a solution

I don’t think there’s anything anybody on here can do to help you I’m afraid - sorry! :slightly_smiling_face:

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Contact Payoneer Support again :wink: and keep your scanned copy of national id card :wink: Only Payoneer support can help you now :slight_smile:

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