Fiverr Community Forum

I contact Fiverr Customer Support to cancel an order

I contact Fiverr Customer Support to cancel an order, It’s been 30 hours but I didn’t get any response from Fiverr support.
And I have only 10 hours time to deliver the project, in this case what can I do?

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Is there a reason why you did not send the cancellation request for the buyer? Fiverr CS gets a lot of requests to be honest. Might take some time depending on the requirement.

You can cancel the order yourself, there is no need to contact CS.

Are you having trouble with the buyer? If not go to the resolution centre and cancel.