I’m very DISAPPOINTED about Fiverr support.
I had a technical problem, so that I asked a support on Fiverr.
Then, a Fiverr staff said that:
“Thanks for the information. I’m creating a technical ticket for our Fiverr Tech Team. They will review your support request ticket #XXX and work on resolving the issue for you, blah blah blah…”
After 10 DAYS, yes, after exact 10 days, there’s no update from Fiverr, although I sent multiple messages to ask.
After that, I opened a new ticket to ask a reason why. Then, they locked my new thread!!!
At this time, I’m really disappointed and angry with Fiverr support.
- If they can solve my problem, they can send me an update.
- If they cannot solve my problem, they also send me a new message to explain.
- I think if they can or cannot do, they have to send me some updates, right?
If I ask, they just KEEP SILENT & SILENT (This is a 10th silent day)
If I open a new thread to remind them, they will lock my new thread.
What do I have to do now?