One of my gigs was performing very well recently, and I got more than 70 sales within a couple of months. I was getting 2/3 orders every day because my gig was ranked on the top of similar gig seller for a couple of keywords. Please be noted, some of my competitors were selling the similar gig for last couple fo years.
On the busy time last week, I got an order for $5 where the client sends me a link to promote on my LinkedIn network. I completed his job exactly in the same way as I did for ALL other buyers.
However, he just left me the following review with a 1-star rating.
"This is the biggest fraud on Fiverr, your connection are only from Bangladesh and India they are even not real stop lying people."
On further investigation, I found some facts that clearly indicate that he is not a real buyer rather one of my mean competitors who just invested $5 in ruining my profile.
He took just a couple of action while dealing with me (1) place an order for the basic gig ($5) and (2) left the review. In between, he NEVER replies any of my messages before or after the order or feedback though I sent him at least four messages.
He never asked me anything about my LinkedIn connection/geography, but he left the review based on his guess which is completely false.
If he would be a real buyer, Shouldn’t he talk about the result of my promotion? How many views or clicks he got etc. He should not write the negative review about my network connection without gauging the facts with me. This point also proof that he is just one of my mean competitors.
After reading his negative review, when I sent him the screenshot of my LinkedIn connection and geography where it clearly shows that the majority of my connection are from the USA and Europe. He NEVER replies me yet.
So, it is, of course, proof that he just invested 5$ just to leave a pre-written text with 1-star ratings.
This point is going to be more interesting: From his Fiverr profile, I knew that he is from Australia. However, the business he wants me to promote (Business name: [link removed by moderator]) is a USA based business. I checked the website and business Facebook page carefully, they even don’t have any branch in Australia. How does this could happen?
This can only happen when someone just places an order and sends me a link from the google search which is not his business.
I informed everything to Fiverr support through a ticket, but they ignored my request to remove the notorious review.
After this notorious review, I didn’t receive any order and my gig is not showing anywhere on the Fiverr search result for the keywords where it was rank on the top before.
Does anyone face the similar issue? What can I do now?