Fiverr Community Forum

I got double charged for a gig

I got charged $31.50 on both my credit card and bank account via paypal. Who do I contact about this?

No one here. This is a forum. lol

Yes, but I was hoping someone in the forum could direct me to the right page/email/person. That is why I asked the forum.

You need to contact customer support.



Also, double check that you haven’t created two orders. Go to: https://www.fiverr.com/users/lschumann88/orders/



If it’s your first order, you should only have one order listed. Click through each of the sub-tabs and check. :slight_smile:

Thanks, I will get in touch with customer support. I’ve only got one order so hopefully I can get things cleared up.