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I got two order of 5$ and completed but it is not added to balance please help

i got two order of 5$ and completed but it is not added to balance please help

This is probably not a bug. Did you wait 14-17 days after completion? If not, wait for the clearance time to pass, read everything about selling in the Fiverr Academy and search for “clearance” in the Support Team Knowledgebase.

If it HAS been more than 17 days since completion, you can open a ticket with Customer Support.