A buyer sends me a .doc file as his requirements and he said modify this file based on your service. I make changes to the file and send this file 2 times. but I didn’t change the file name. then fiverr send me this email>>>>Your account was flagged for sending spam messages. Our communication tool is designed to allow our sellers and buyers to communicate and conduct their business in an easy and effective manner. We ask that you do not send spam messages to users, for example, unsolicited, unclear, promotional, and out of context messages.
If you would like to learn how to use Fiverr more effectively as a seller, please see the following links:
This is your first warning. If you repeat this violation or continue to violate Fiverr’s TOS, your account will be suspended.
If you have any questions or concerns, please don’t hesitate to reach out at https://support.fiverr.com
The Fiverr team
as a new seller i am afraid. please help me