Fiverr Forum

I have a question! (RESOLVED)


#1

It is the first time for me to buy an animation service here, I want to ask, if I am not satisfied with the video the seller made, what can I do? That is the deadline, and I have no time to let him improve, and the final work is not what I want totally. I want my money back. What can I do?
Thanks!


#2

Unfortunately, you are not entitled to a refund just because you don’t like the work delivered. This is noted in Fiverr’s Terms of Service. Whether you like the work or not, the seller did work for you, and, therefore, the seller should be paid for his/her work.

The ideal thing to do is ask for a revision, but you have stated that you “have no time to let him improve”. It should be noted, then, that this is YOUR issue, and has nothing to do with the buyer. He/she did the work he/she was hired to do. You are not entitled to a refund just because you don’t want to let the seller fix or improve what was delivered.

I recommend asking for a revision. That is the best course of action to resolve the issue that you have stated here. Otherwise, the seller should get paid for his/her work – and you are not entitled to get the work that was already done for free.


#3

I second this.


#4

Thank you for all! I have cancled this order just now.
Maybe ecause it has not been finished, and the maker just sent me the first seconds of my project.
He accepted my dispute!
Thank you! All of you!

Mod Note: Content removed

                                                fitrigwrites4u         
     June 17            
    jonbaas:

I recommend asking for a revision. That is the best course of action to resolve the issue that you have stated here. Otherwise, the seller should get paid for his/her work – and you are not entitled to get the work that was already done for free.

I second this.

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In Reply To
jonbaas Regular
June 17
Unfortunately, you are not entitled to a refund just because you don’t like the work delivered. This is noted in Fiverr’s Terms of Service. Whether you like the work or not, the seller did work for you, and, therefore, the seller should be paid for his/her work. The ideal thing to do is ask for a…

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#5

Mod Note: Content removed

What is that? I don´t speak Chinese :confused:

Please only speak English in this forum.


#6

I think its because he replied though Email.


#7

@annai80 Thank you :slight_smile:


#8

Thank you for all! I have cancled this order just now. Maybe ecause it has not been finished, and the maker just sent me the first seconds of my project. He accepted my dispute! Thank you! All of you!

Mod Note:Content removed

                                                fitrigwrites4u         
     June 17            

Mod Note: Content removed

What is that? I don´t speak Chinese

Please only speak English in this forum.

Visit Topic or reply to this email to respond.

In Reply To
chinalyn
June 17
Thank you for all! I have cancled this order just now. Maybe ecause it has not been finished, and the maker just sent me the first seconds of my project. He accepted my dispute! Thank you! All of you! Mod Note: Content removed fitrigwrites4u …

Visit Topic or reply to this email to respond.

To unsubscribe from these emails, click here.


#9

Mod Note: Content removed

It´s doing it again. I don´t speak Chinese. :confused: Please only use English in this forum.


#10

Thank you for all! I have cancled this order just now. Maybe ecause it has not been finished, and the maker just sent me the first seconds of my project. He accepted my dispute! Thank you! All of you!