Fiverr Community Forum

I have a very important question, please answer ASAP!

So my business is finally picking up and I got a message from stephanie13. It sounded like she may have wanted to ask me about a job, but I could only read the subject. When I try to read it, a message pops up saying “For privacy reasons this user may not be contacted directly.” But I want to see what she has to say. Is there any way to send a message or read the one she sent me?

Reply to @mikeartworks: Thanks so much, and good luck on your gig!

Edit: Customer service said that it basically meant they had done something against the rules in the past. I contacted them directly and am waiting to hear back though.