Fiverr Community Forum

I have been paid but I can't find my order

Hi everyone. Recently, I have created profile on Fiverr, and so on I did not have any offers, so I asked my friend that has also a profile on Fiverr to just show me how is the process of getting an offer, getting paid and so on. So basically when he paid for the gig, it showed an error saying that there is a some problem, but the bank withdraw money from his card, and now neither he nor I have the offer in the offer list. What should we do? Is this something that happens on a regular basis?

Thanks in advance :slight_smile:

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https://sellers.fiverr.com/en/article/receiving-an-order

To view an order:

Once logged in, from the Selling menu, click Dashboard . To the top right, you will see all your active orders.

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Wait for 24 hours and you may have your funds back and if not, contact to fiverr CS and they will help you out !

This is against fiverr TOS , dont do that again !
Your fiverr account may get permanently suspend for this…

Read fiverr TOS before you start working on this platform

https://www.fiverr.com/terms_of_service

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Still nothing, but I will wait for 24 hours to see if something changes

I did not know for this rule, I will read them carefully in the future. Anyway thanks for the advice. :slight_smile:

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