Hi,
Good day!!!
I have done each and everything properly but got 4.3 star rating. Its so annoying. The buyer is not replying my messages. 
6 Likes
Hello,
4.3 is not a bad review.
Also, your average rating is 5.0…
Do not ask the buyer about the review, be careful. You might get a warning for that.
7 Likes
Thank you. But after doing everything perfectly got this rate.Its so painful
1 Like
Congratulations! 
You have a positive review! Don’t be disheartened. Even if you deliver a product/service of excellent quality, you cannot satisfy all buyers 100%. There are always going to be a few buyers who find some reason or the other to deduct a star (there are some buyers who give less than 5-stars for all kinds of weird reasons — some that have nothing to do with the order or Fiverr). @paul_paprimodak Here are some strange reasons I have come across so far:
“My wife served me burnt toast today for breakfast. So, even though I am highly satisfied with your product, I am still going to deduct 2 stars from my review because I have had a lousy day so far.”
“I found Fiverr’s review your order page with great difficulty. They have a terrible website layout. So, even though it has nothing to do with your particular order, I am still going to deduct a star because you work for Fiverr.”
Yep. Don’t ask your buyer about the review. There have been cases where sellers got a ToS violation warning for even asking what they could do to improve their service in the future.
8 Likes
Good day.
It can create difficulties if ask the buyer about the review. I guess you have understood.
Thanks.
1 Like
It might be perfect to you.
4.3 means that your buyer maybe gave you 4 on two of the things (e.g. Recommend to a friend and Communication) or 3 on one of them…
Remember, the review is the buyer’s personal experience, so you cannot complain about that.
One last thing, you cannot please every single buyer, move on.
4 Likes
Hey Congrats, 4.3 isn’t bad a review . I won’t hesitate to buy a product that has that much stars.
1 Like
Okay. Thank you so much
Yes, now I have understood
Oh my god! WOW, 
I can never imagine this thing can happen to someone ever. Wow.
3 Likes