So I posted that I needed an explainer video with voice. Several sellers were very aggressive emailing me every 10 minutes. I gave in and chose a pushy one. Well its been not good. He was to supply a voice, and didnt- all he had was a computer generated. So I said go get one, and he says he didnt have the money to buy a voice over on Fiverr and for me to do it and he will lower his price of $100 down to $70 as we found a medium quality for $30. I said cancel and resubmit a lower price and I’ll accept, he said no, he will do a resolution after it is all over and lower the cost afterwards. I trust him.
He gets it all done but says the video file is huge, and he will have to send me a google link after I accept it because Fiverr wont let it send it is so big. He sends me a small sample, which kind of looks ok. so I trust him and accept it. It shows completed on my end. He says he can not send me a link because he has not gotten paid from Fiverr and I need to accept the order, which I did. He wants to send me a 2nd order to accept, I said no, I might get charged twice!
So I opened a dispute or whatever it is called- seeking Fiverr to resolve this. He says he hasn’t got paid, the order on my end shows closed and “awaiting feedback.”
This has been my worst experience by far on Fiverr. Horrible. I have had so many good ones.
- If it shows "“waiting for feedback” or to rate this transaction on my side, does it mean he has been paid?
- Is there a limit on the size of file Fiverr will allow to be sent? Is his story true that he needs to send it to me with a google drive link after he is paid- this makes it so I can not see the entire project.
- How long does it take for Fiverr to respond and review a request for resolution.
I have spent 100 times the time on this issue, getting 30 emails a day from this dude such as " have you paid yet" (yes) and “close out so I can get paid” (which I did and sent him a screen shot showing it).