Fiverr Forum

I have ordered a logo from freelancer in fiverr my payment was deducated from my account and i can not recieve any mail

I can not recieve any logo but my paymemt is deducated from my account what should i do?

There are many reasons behind this
1-Fiverr is using escrow system which means you have to pay first to 3rd party then after completing order
payment is given to seller and logo files to you using 3rd party
2- You place order and never check back your profile as after three days of order if buyer did not response the order will me marked completed by Fiverr system
So i thing you did 1st thing which you did not know earlier

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