I have uploaded video in one of my Gig but not showing


#1

Hello Fiverrers :slight_smile:



I have a query regarding the gig video.



I’ve uploaded video in one of my gigs and it shows may take 24 hours to process the video but even after 48 hours video is still not showing, what could be the reason?



Even I didn’t get any email/notification from Fiverr saying any problem/issue with my video file.



Please suggest/guide me to fix this.



thanks in advance.


#2

Go to Edit your gig and go down to check your videos status, if there’s nothing there upload it again, if it’s still saying “processing” wait another 24hours and contact customer support.


#3

samw here :frowning: