I’ve had messages in my inbox unread for days because of the new update. Clients were repeatedly messaging me because I was not replying. I could not see their messages on the Inbox page without clicking the appropriate button because now, it’s been categorized. Why did you have to categorize it? I liked it better before the update when everything was displayed on the main inbox. Like how an email works. I didn’t have to go back and forth in the pages to find where the messages are.
I agree with you, I don’t like it either I have missed many opportunity’s to make a sale because I was unaware that someone had messaged me.