I made a purchase, got a horrible product and left an appropriate review - now the user is hounding


#1

Now the user is hounding me to remove it.



It seems to me that the whole purpose for a review system is to alert buyers to poor performance. What good is it to have a review system when the review can be challenged or removed? It suggests that fiver’s review system can’t be trusted.



In fact it seems to me that it ought to be a violation of the terms of service for a provider to attempt to get a negative review changed.



The provider offered himself as an expert and offered to provide a service as that expert. In fact the provider clearly isn’t an expert in any way and buyers should be wary of that.



It makes sense to me.


#2

explain the issue and ask if he can do a better job, if he tries to help you should remove it


#3

It’s to me the individual is simply trying to communicate with to resolve the issue. I would encourage you to speak them. :slight_smile:


#4

just explain to the buyer and ask him you will lime him to do a better job that you are not satisfied with the one he did that you just helped him leave a positive review because you do not want to ruin his rating.am sure he would oblige to redo the job