Fiverr Community Forum

I Need Help With a Failed Transaction Request

Hello, I recently bought something for 7.00 USD and fivver said, failed to complete the transaction and still pulled out 7.00 from my bank account and I never got what I paid for, please help…

Sincerely, Josh Clark

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Hi @joshuacla22,

Please contact support (CS) and kindly explain them your situation.

You can place a ticket or mail them directly. Please, only contact them once, they’ll get back to you as soon as they can. Sending several tickets or mails will be considered as spam.

Here is the link to CS and also the email address in case you decide to mail them instead of placing a ticket:

https://fiverr.com/support_tickets/new?source=help_center

support@fiverr.com

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