I need some Explanation about the Order process


#1

Hello there,

I don’t understand some things on Fiver.

Let’s get an example:

  1. Im buying a Gig.
  2. The seller does the work but it is not what we have spoken so I click the “Request modification”.
  3. The seller sends me another work, but even now it is not what I have requested. So I click on “Request modification” explainig why.
  4. The seller sends me another time the work. Now the work we have spoken is not fully complete, so partially done. I would like to request modification but I couldn’t as the order has been maker Automatically as Completed!



    Why? I did not receive what I wanted but we are on the right way. Why couldn’t I request a modification on the order?



    Thanks for reply.



    (This is the second time that happens to me so I’m thinking I’m missing somethings on how Fiverr works)

#2

But to contact the Customer Support I must take an order into it. I want to understand if it is normal or not