roauf1 Posted February 9, 2018 Share Posted February 9, 2018 I need to talk with the manager of Fiverr. Do you know how? Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 There is no way to do that. What do you need to talk about?You can contact customer support and they can help you. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 There is no way to do that. What do you need to talk about?You can contact customer support and they can help you.When the support center is not respoinsive, what should I do? Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 They removed two of my gigs by mistake, and there was nothing wrong. And they did not help me. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 They removed two of my gigs by mistake, and there was nothing wrong. And they did not help me.Was there any message you got when they removed your gigs, about why they did it? Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 They removed two of my gigs by mistake, and there was nothing wrong. And they did not help me.I send emails to them, but they do not reply. So, is there anyone else to answer, if they do not support? Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 I send emails to them, but they do not reply. So, is there anyone else to answer, if they do not support?They sometimes don’t answer if you sent more than one message on the same subject. Let us know if you got some message about why they were removed and perhaps we can offer some suggestions. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 one of them removed without warning, only because of using a word of “free”. it was a gig for web design Link to comment Share on other sites More sharing options...
Guest sara19841 Posted February 9, 2018 Share Posted February 9, 2018 They may also be really busy. Lots of gigs are being removed, which has probably caused a backlog of messages.A few other people have come onto the forum today to say Fiverr hasn’t gotten back to them. Hang in for a little longer. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 one of them removed without warning, only because of using a word of “free”. it was a gig for web designWe need to know the exact wording of the message. Using the word “free” is not a reason to remove a gig.Usually if they do not like the wording they simply pull it and tell you to change that word. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 If you are one of the authorities, I can send you copy of my emails, and my explanations. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 If you are one of the authorities, I can send you copy of my emails, and my explanations.No I’m not. I’m a seller like you but you can show it here, the message you got about why it was done. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 So, I do not want to make it public. And I hope they see and be responsive. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 So, I do not want to make it public. And I hope they see and be responsive.Ok but lots of us have gotten similar messages or have been on the forum for years and have seen pretty much everything so that is why I asked for the exact wording of the message, to try to find out what is going on. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 You might have violated the terms of service. You might have been offering something that is not allowed. There is no way to tell unless we see the message but at any rate it seems that your gigs were removed and will not be returning, for whatever reason. Link to comment Share on other sites More sharing options...
Guest sara19841 Posted February 9, 2018 Share Posted February 9, 2018 There could well be an innocent explanation – one that’s easy to rectify. Fiverr is pretty uptight about symbols and word choices and categories and what not. A misstep here or there and you’re in trouble.I’d trust MissC to take a look if I were in your shoes.Whatever happens, good luck, hope you’re up and running soon. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 Ok but lots of us have gotten similar messages or have been on the forum for years and have seen pretty much everything so that is why I asked for the exact wording of the message, to try to find out what is going on.So one of them was a translation gig, and the only reason for removing was because I used the words of “academic articles” Link to comment Share on other sites More sharing options...
Guest sara19841 Posted February 9, 2018 Share Posted February 9, 2018 So one of them was a translation gig, and the only reason for removing was because I used the words of “academic articles”Ah, bingo…Change those words and you should be golden with that gig. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 And another gig about wb design… And it removed because I mentioned that I will give free web hosting and free SSL with the web design. And they said I was not allowed to say freeIn any case, I explained that I did not know, let me edit it. But they said it cannot be restored anymore. Why? Why did not warn me before to edit? Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 And another gig about wb design… And it removed because I mentioned that I will give free web hosting and free SSL with the web design. And they said I was not allowed to say freeIn any case, I explained that I did not know, let me edit it. But they said it cannot be restored anymore. Why? Why did not warn me before to edit?Why did not warn me before to edit?Did you say that in the description or did you say that you would give those things free for a good review?Perhaps you could try again with another similar gig. Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 There is no problem to create new gigs. The problem is that we lose all the comments that show people were satisfied. Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 There is no problem to create new gigs. The problem is that we lose all the comments that show people were satisfied.Did you offer those free in exchange for a good review? Link to comment Share on other sites More sharing options...
Guest sara19841 Posted February 9, 2018 Share Posted February 9, 2018 Or did you take contact details from people in order to provide hosting? Link to comment Share on other sites More sharing options...
roauf1 Posted February 9, 2018 Author Share Posted February 9, 2018 No, I did not take any contact detiels Link to comment Share on other sites More sharing options...
misscrystal Posted February 9, 2018 Share Posted February 9, 2018 No, I did not take any contact detiels(clears throat loudly) Did you see my question? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.