I paid $5 for an order & upon returning to the website it crashed


#1

Please help. I am new here & today I placed my first order that went horribly wrong.



I went to purchase something for $5 & when I logged into paypal to pay, payment went through then I got a message on my screen saying redirecting to fiverr.com & then the page just froze, I could not click the click that says ‘click here’ so now my payment has gone through which shows on my paypal account but I haven’t actually received my order.



Please help. :frowning:


#2

The best thing to do here would be to contact Customer Support directly. Be sure to include your username and a detailed description of the issue you are having.


#3

Thanks for the replies guys. All sorted :slight_smile: