verenalpunkt Posted January 30, 2017 Share Posted January 30, 2017 Hi i have a problem. i paid for a website, but i dont receive a delivery. Now she does not answer anymore. What can i do?Thanks Link to comment Share on other sites More sharing options...
Guest phantompower Posted January 30, 2017 Share Posted January 30, 2017 Click on Resolve Now and ask for a refund or and they will help out receive a refund. Link to comment Share on other sites More sharing options...
verenalpunkt Posted January 30, 2017 Author Share Posted January 30, 2017 Thanks. But this is not possible anymore. the order is delivered. Because she saids she will delver three days later… Link to comment Share on other sites More sharing options...
Guest phantompower Posted January 30, 2017 Share Posted January 30, 2017 Thanks. But this is not possible anymore. the order is delivered. Because she saids she will delver three days later…she will delver three days later…If she said she will deliver but did not deliver you will receive a refund. The job cannot be marked as delivered unless she actually delivers. Link to comment Share on other sites More sharing options...
paulkslim Posted January 30, 2017 Share Posted January 30, 2017 Share her profile link, if you used PayPal you can dispute the transaction and most importantly contact support. Link to comment Share on other sites More sharing options...
mjakkerman Posted January 30, 2017 Share Posted January 30, 2017 Thanks. But this is not possible anymore. the order is delivered. Because she saids she will delver three days later…You have 14 days after the ‘delivery’ to complain Link to comment Share on other sites More sharing options...
Guest phantompower Posted January 30, 2017 Share Posted January 30, 2017 Share her profile link, if you used PayPal you can dispute the transaction and most importantly contact support.Disputing through paypal is not advised this will get your account banned from fiverr. TOS rule Never Share or name shame another member. Link to comment Share on other sites More sharing options...
Anna Posted January 30, 2017 Share Posted January 30, 2017 @phantompower is right. Customer support is the way to go. I am sure you get this sorted out in no time. Sorry this has happened to you. For the future though, if you get an empty delivery make sure to request a modification right away, this will prevent the order from getting marked as complete after 3 days. Link to comment Share on other sites More sharing options...
gekko1323 Posted February 4, 2017 Share Posted February 4, 2017 Do what I did: just call your credit card company and dispute and have the charges reversed. A person shouldn’t have to jump through hoops for retribution when they are in the right. My seller would never answer me in a timely fashion. When he did, he always had an excuse. His revisions were garbage that a 4 year-old could do. Finally, about 7 days after ordering, I contacted my credit card company. Even AFTER the order was marked “delivered”. These vendors think they are entitled to $30 a pop for crappy work and think that because it is difficult to get a refund, we won’t go through the trouble. Screw them. Link to comment Share on other sites More sharing options...
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