Fiverr Community Forum

I paid but I didn't order anything

hello yesterday 3:30 am I received a message from my bank account that I paid 6.28 € but I did not order anything. can you help me?

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Did it come from Fiverr?

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Hi there. Contact Fiverr’s support: https://www.fiverr.com/support_tickets/new?source=help_center

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How would fiverr get the information to charge your bank account?

Do not click on the link supplied in the email “from your bank” - go directly to your bank through typing its URL in your browser.

If you haven’t ordered anything from Fiverr, the email is a phishing one. Check with your bank first.

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I guess that was a phishing email… Be careful with these things dude.

I have the same problem! I paid 2 times for an order but it didn’t start! I sent to the CS but they are not responding… does anyone knows if I can get this solved?