Fiverr Community Forum

I paid but the order doesn't appear

I paid with my mastercard a personalized offer with a user, confirmed the payment does not result in my order completed … What should I do?

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please contact fiverr support. sometimes that happens but don’t worry fiverr CS will resolve it.
please note that it also might take them right now 3+ days to reply

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It just happened to me an hour ago, the buyer accepted the custom offer and it didn’t show. But then it finally did. Wait a few more moments to see if it shows…

It also happened to me last week, I guess it’s a new bug…

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How can i contact fiverr?

Here is the link: https://www.fiverr.com/support_tickets/new

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I contacted fiverr but he doesn’t answer me …

Dude, it takes multiple days, some times over a week.

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