Fiverr Forum

I payed the order but seller didnt reseved it


#1

hello
i payed 2 order by paypal but did not appear in my fiverr order page , and the sellers say that he didnt got the order , when i payed the orders i got this message : We’re working on it
We’ll email you once your order is ready.
please help me


#2

If it’s not in your order page, and the seller doesn’t know about it, then you’ve got a problem.

Contact CS and I’m sure they’ll be able to help you! :sunny:
https://fiverr.zendesk.com/hc/en-us/requests/new


#3

i got the same problem with 2 orders


#4

i sent him a request , i hope they help me


#5

I’m sure they will - it might take a few hours for them to get back to you.


#6

ok i hope that , thank you