Hello there community.
I received a negative rating from a buyer and was wondering about what options I have to get the rating removed. I’ve put in work in order to deliver the gig and I really did work on it for 2-3 nights. The buyer then said that he doesn’t like what I delivered and also says that the whole text sounds like it was taken out of Google Translator. I’ve read the text multiple times to make sure I can understand what he’s talking about but I honestly couldn’t find anything wrong with the document. Also, you could clearly know what topic the document is about but the buyer insisted on his statement that noone would actually know what is being talked about in the document. I could even show you guys the document if you understood German and I’m sure even you guys would say that you totally understand what the document is about.
Either way, after I delivered, the buyer wanted his money back and said that he would not give me a negative rating but since I put in a lot of work to translate the text I said that I will not agree on canceling the order.
So now I’m asking here, what could I do? I already delivered around 30 gigs, received 10 very positive ratings and now there is this one very bad rating where the buyer mentions a Translator.