I am a seller. A buyer contacted me with a requirement. And i sent a custom offer for $5. He accepted it and I received two orders each for $5 like a replica. If I click “View Order”, it opens only the first order. Is it possible Fiverr deducted another $5 without the knowledge of the Buyer? I think it is a bug.
I need advice on what I can do now. Can I send mutual cancellation request for the second order ? I don’t want my gig ranking to go down. Any advice is much appreciated.