Fiverr Community Forum

I reply every msgs at a time but Response time decreasing

Hello
i reply to every messages at a time but today i see my response rate is decraese from 1 Hour to 2 Hour.can any one tell me why this is happened?

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Don’t worry about it - it’s when you need a calendar to work out your response time it’s a problem! :slightly_smiling_face:

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okay thanks .but when it will be increase??

The next time you get a first message form a buyer just respond as quickly as you can, but honestly a 2 hour response rate is very good! :sunny:

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Many people having this problem

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my response rate is 2 days but i am active in my response… no need to worry…

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Mine is 3 hrs, but still perfect! :wink:

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Thank to all :slightly_smiling_face:

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Remember the response rate shown is a summary of the past 60 DAYS not from the day you started your journey on FIverr!

i chat with a united states buyers after that my response rate become 2 HOUR .i am not seeing 60 days response rate.i am new on fiver and not complete 60 days still but during this time i see changes in my response rate.

I have the same issue. My problem, which has happened over and over again is that somehow they are miscalculating my response time. How is it possible for my response time to keep on going down and down when I am responding to all of the messages? I am guessing there are people who send messages but then the messages get blocked or taken down but they somehow forget to calculate this and I can’t do anything about it. (it has happened before and they’ve admitted it) Over and over my account has been reduced in levels due to this problem. And I have tried over and over to get them to fix it. They just say you have to wait until the next time you are evaluated. But it doesn’t solve the problem. It seems to me that fiverr really doesn’t care about providing accurate stats or rewarding people for their hard work. This has been going on for years and I should be a top seller. I wish customer service would prove me wrong and make things accurate and fair. Good luck in getting anything done on this