I request to buyer to cancel the order via dispute


hii i have accpeted a order now i need to cancel the order . so i request to buyer to cancel the order via dispute. is that will reduce my fiverr perfomance??


I’m told by support that a mutual cancellation will not affect your performance.


No if it’s a mutual cancellation it won’t affect you performance.


There are three factors affecting the effect of the cancellation i.e. -

  1. Cancellation being mutual or forced.
  2. The reason you chose for the dispute.
  3. The private review that the buyer gave after the cancellation. (The buyer is promoted to leave one to Fiverr Trust and Safety team)

Btw, I don’t want to get into that “will affect” and “will not affect” discussion. So, I will keep it for others…