Fiverr Community Forum

I seem to be having issues with file corruption on upload/download

I had this happen with multiple files on a gig that I am working on. As a writer, this is a very, very big deal because often my clients need me to format work as part of the gig.

I will upload a file that is properly formatted on my system. When my client downloads it, however, the file is jumbled, including things like punctuation not showing properly. The file downloads, essentially, as though it were a conversion file and not saved in the format it was downloaded in.

I have my client testing another file and I will update with findings, but given that this has happened twice with files to the same client …