So, a few days ago I responded to a buyer request offering voice over services. The buyer messaged back and stated that he is interested in my offer, and that his business partner would be in touch. He shared his business partner’s Fiverr name, and it seemed a little fishy at first, but I checked them both out and they both had great reviews. So it seemed legitimate.
An hour later the business partner did contact me, and stated that he was there to confirm the order. Now, here’s where things got off track, and I think it’s probably my fault as a newbie to Fiverr. But maybe you can help me pinpoint the mistake.
The business partner contacted me and referenced my previous conversation. Then he said “I will place the order right now”. I responded “Sounds good”.
Three hours later I had not heard back. So I sent a second message and stated that he could select the gig with the same price on my page, or I could send him an offer through the message link.
An hour after that I messaged that I had not seen a request.
That night, having not heard and knowing that the request was for a 24 hour turnaround, I recorded the project off of the script from the buyer request page just in case. The next morning I sent a follow up message letting him know the recording what done, and that I could deliver it upon request. I also at that point sent a custom offer through the link. I have not heard back since, and it’s been 2 days since the initial conversation. I did send a follow up to the original partner as well, but have not had a response.
Needless to say I’m sure this is not happening now. My questions as a new user with only one sale is, what could I have done to finalize this deal.
Should I have sent a custom offer through the “Send offer” button on my message page? Should I have done something else?