Fiverr Forum

I thought it was an early April Fool joke (updated)


#1

A week ago I posted I need a header for my WP Blog and right away a person with no feedback replied and said he could do it within 24 hours, so I paid him and sent him the info. When he delivered three days later the logo was so bad I thought it was a joke. First off, he spelled the name of my blog incorrectly, the colors were all wrong (brown and orange for a green blog theme) and the header was way too small. Also I could tell by the name of the header he made it in flamingtext.com. I contacted him first telling him my concerns and no reply so I requested a mutual cancellation which he rejected so now I used the “reject work” link and I am waiting. How can he possibly think I can use a header with the name spelled incorrectly? Even if the colors and size were correct, the name has to be spelled correctly. This bad experience has taught me never to hire a person without feedback. I have attached the logo he sent me so you can see how bad it is. The header I made myself is much better.



UPDATE: The seller contacted me and said he will create a new header for me, and the reason he is having difficulty is because he has a poor internet connection in Nigeria. His profile lists him as being in the USA and you don’t need an internet connection to make a header unless you’re using flamingtext.com which he apparently uses.

If he’s really in Nigeria and not the USA as he states isn’t that cause to investigate him???


#2

I am sorry you had a bad experience but please do not let that deter you from buying from someone with no feedback, I do believe this is a cautionary tale. Make sure you stay in contact with Customer Support and let us know the final outcome of this transaction. Good luck!


#3

Thank you for the reply, I have not been in touch with customer support, I was hoping by clicking the Reject Work button this could be resolved. If it is not resolved I plan to leave him negative feedback instead of no feedback.


#4

UPDATE: The seller contacted me and said he will create a new header for me, and the reason he is having difficulty is because he has a poor internet connection in Nigeria. His profile lists him as being in the USA and you don’t need an internet connection to make a header unless you’re using flamingtext.com which he apparently uses.

If he’s really in Nigeria and not the USA as he states isn’t that cause to investigate him???


#5

Reply to @dorim: I would drop Customer Support a message with the Order # and advise them of what you have posted here that the seller is claiming to be from the US but stated they are in Nigeria. Thanks for keeping us updated


#6

Feedback CAN be a good indicator of someone’s work - note I said “CAN”. I agree with tn5rr2012, it’s a cautionary tale and try not to judge a group of sellers based on one. And always makes sure you see (and double-check) any samples the seller has. Again, not foolproof, but it helps.



I hope the new logo works for you!