Fiverr Community Forum

I want suggestion

Please help me. Today I got an order from a buyer. After delivery work, he wants to cancel the order. What should I do now?

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First I want to know that did you complete project following buyer requirement and check again with try to understand buyer what you say also provide them modify or revision this delivery work…

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Yes i have done the work as per buyer requirement. Now he got another seller for this project . That’s why he wants to cancel .

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If you buyer don’t understand you…you should cencel this order otherwise buyer communicate fiverr and cencel this order. Firstly I say you if buyer send you order cencel offer you can decline this and very fast you can send him/her again cencel request so it will be mutual cancellation among. Ok

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ok thank you so much

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please tell me the process for canceling the order

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Most welcome you should all time active fiverr forum to get best help. Thank you so much

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You can firstly open your order page and see right corner resulation center click this and step by step work next

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Bad advice. You cancel they get free work.

if i choose any option as a reason for canceling . will it be harmful for my gig?

You can ask your buyer again what was wrong or missing their project and say him/her you are ready modify their work if them need…

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Some buyers are just finding free works… I should you should contact the support and how them every proof that you did exactly what the buyer want and he still wants cancelation

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inform the fiverr support team… if you fully completed the order >>>> thank you

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I think you should mutually cancellation the order is best option.

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