UPDATE: The buyer has initiated a mutual cancellation and has asked me to snd a custom offer of the amount of work I have already done for him. I think that this is fair enough for both of us. Let me know your thoughts though. Thanks!
I was wondering that if I request a mutual cancellation on an order, will it affect my seller level promotion? I will be completing my Level 1 requirements in a few days with an overall 5* rating and 100% order completion, response, and on-time delivery rate. I’m afraid that the cancellation will affect my order completion rate, thus stopping my promotion. The order has a high worth though in terms of money, but the demands of the buyer are way too much. We’re also not connecting well in terms of what he needs and what I make hence, the stress which I don’t like. Some advice from you all will be appreciated. Thanks!!