So you’re the manager of a store and someone walks in one day, fills their basket full of what they need, and puts down half what their goods are worth on the counter.
"Thanks!" The customer beams at you.
You look up and say: "Excuse me, your goods actually come to $50 not $25."
The customer then beams at you even more excitedly and says: "Oh, don’t worry, if I like all of this, I’ll pay you a bit more. AND I’ll come back here every week!"
Now do you:
A: Say: "Oh, well, that clears things up. Would you like a bag with that?"
B: Say: "No, that’s not how this works. Pay now or get the hell out of my store."
or C: Don’t say anything at all and just nod to security?
I was on track this month to regain my level 2 and have got this far by accepting 1-star reviews from people I refused to let cancel orders. Now, I am canceling an order for the exact reason outlined above, as I simply have no choice.
Who on Earth orders a single 500-word article and thinks it acceptable to say "hey, I actually need 19 micro-articles in powerpoint format (100-200 words each) for my next Youtube video. If this goes well I’ll be happy to pay more!"
No. Just no.