Icant deliver because I cant get him to return my mails


#1

Hey Mates!

I am not sure if am posting to the right place but please i just need help.

I have just received a gig order with details, but now the problem is i can not deliver since the order is to write reviews in amazon about a product but unfortunately i have never bought anything and paid it off via amazon. This makes me unable to write reviews. I sent the buyer a message but he is not replying what can i do. Please help.

This is the link to my gig… https://www.fiverr.com/eukonkey/write-4-attractive-reviews-of-up-to-50-words

Waiting for your help,

Regards,
Eugene.


#2

Your gig doesn’t tell the buyer nearly enough, so a user can by it and expect almost anything. Technically you can write unverified reviews on Amazon without buying a product, so you could complete the gig. Amazon reviews of any kind are against the Fiverr and Amazon Terms so you are in a mess. If Amazon removes your review (likely) the buyer might leave you a bad rating on Fiverr. Your gig also leaves you wide open to other bad deals like Yelp reviews, GoodReads reviews, Trip advisor, etc. All of those are 3rd party sites and can get you in trouble.

That still doesn’t leave you completely stranded.

First, I suggest you offer a mutual cancellation to the buyer with a polite explanation that it’s against ToS for you to review on Amazon. If the buyer doesn’t respond it will auto cancel and put a little dent in your account. In this case that’s far better than a late or bad review.

Second, I’d contact Fiverr Customer Support, explain your mistake, and ask them to back you up with a forced cancellation if the buyer refuses.

Third, pull that gig fast for a re-write or replacement. The review category on Fiverr is safe to use if you are very clear. You can write reviews the buyer can post but not offer to post them anywhere. You can also write reviews and post them on a site or blog that you made. Otherwise, reviews are pretty much over on Fiverr.

You can do whatever you want to, really, including completing the gig with an unverified review and risking it all. This is just advice. Note also that Amazon can use you personally if you do it. They probably won’t, but they have used others and they have the right. Good luck.


#3

Thank you very much for the suggestions. I have sent him again if we could work out something including cancellation or sending the reviews so that he post them himself.


#4

Thank you very much for the suggestions. I have sent him again if we could work out something including cancellation or sending the reviews so that he post them himself.


#5

He has responded and we are working something out. Thank you.


#6

No problem. Glad he is working with you. You might want to pull that gig as soon as you can and revise it or come up with another idea. Read through the Terms of Service including the part about 3rd party sites. You can also search the forums for posts about Amazon reviews to see some of the past discussion. Good luck!