Fiverr Community Forum

ID misplaced from Platform and no promotion is working

Hi People,

I’m suffering from some bad experiences of Fiverr. My ID was working fine and Fiverr promoted it to page 2
of general ranking of the logo design as a bestseller. Suddenly I started receiving orders like 15, 30, or 33 in a day
what happened like my promotion was working with the price rate of 2.90, and I reduce it to 2.50. The next few days o just stopped receiving new orders and my ID was misplaced from the platform. Like it was on the 2nd page and the order day it was not anywhere
between 1 and 22 pages. I had a long discussion with the support team guys, but they really don’t help, the only good things they
help to cancel the orders otherwise I never find their help any fruitful

95% of my order were rated with 5 stars, but I did not see any changes in ID ranking it’s not improving like new customers can’t see It.

I’m very much frustrated with the Fiverr support team.

It’s been around 3 months since 13th January and today no new orders from a new customer.

Thanks folks
aleem