Fiverr Community Forum

ID verification bug

There is an issue with ID verification after taking a picture of Passport nothing is happening the page stays the same. please look at the attached document thanks.

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I have been on this page for days and I have tried multiple devices and browsers

This may help you.

2 Likes

The problem is that I can’t upload my documents

you need to click on camera option then you need to verify your passport or national id with live

You can contact CS about this bug.

Same issue. I already contacted support. No reply.

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I have done that and it’s not working. There’s a error on the console. Some asset aren’t loading because of COR issues

i have the same issue, i am trying to upload, but nothing happen without staying on the same page.

If you are experincing this, you should try now everything seems fine now. I just verified my account.

My one also completed, Thanks