Fiverr Community Forum

ID Verification - I got restricted

Hello people I need your help.

I am new to fiverr I just got my first client and after fiverr asked me to verify my identity I got restricted with the excuse that they tried… multiple times to verify it and they couldnt!

How is that possible? I contacted them via support but I haven’t get a response yet…

5 Likes

Contact the customer support. They solve the problem. Don’t worry.

1 Like

Thank you. I have contacted them and I am waiting…

they replied to you ?

It comes out that I uploaded a picture of my ID that I took with my phone. So I uploaded a scanned document and the verification went through.

1 Like

if you want best help please contact the customer support.