Not sure if anybody else has that issue but I cant verify my Identity on 4 different devices. It just gets stuck on the loading bar at the Submit form, after 3 minutes it just enables the submit button again. Cache and Cookies cleared, so annoying!
Maybe this topic might help you SUCCESSFUL Fiverr ID Verification: Here's what you need to know
Hi there, the problem is not actually being denied. It doesnt submit the verification, it just stucks. Thanks for your input though
Are you using chrome on your smartphone for the verification process? If not, I suggest that you try using chrome. Fiverr recommends chrome.
Even I had to wait for a minute or two after clicking the submit button for it to actually process the verification. But I didn’t experience the bug that you did.
Hi, yes I am using chrome, it’s my main browser. Waiting is the main problem here, it just takes me back to the “Submit” screen without any error message or notification.
That’s unlucky. I am sorry.
I am sure CS will help you out with that.
Yep opened one 12 hours ago, still waiting for a reply, Thought in the mean time the community could help. Thanks
And, you haven’t received any emails from Fiverr either (like even in the spam folder)?
Nope no emails, not even in the spam (I whitelisted fiverr). I even requested a new ID verification email but without luck.
@justinback_pcat I am having the same issue. Have you heard anything from CS?
Nope haven’t heard anything from them yet. Page says 24-48h on average, so quite some time left.
Just tried it, same result. Even on the samsung built in internet browser.
Well, I’m sorry about that.
I hope CS will help you out.
Hi , I have the same problem , CS helped you ?
I am at this point now. CS is not able to help me??
Hi, I have attached my Id card but it is not showing and next button disable. Please help me.