Yesterday I received an email to proceed to my ID verification within 14 days.
I tried multiple time and each try they told me that my picture was not visible enough to verify my identity.
Then I tried this morning taking my picture in an environment with a lot of lighting and everything and I got an email that my ID verification couldn’t achieve and that my account was temporary suspended !!!
I contacted the help support team and I am still waiting for an answer at the moment .
Can you please help me solve the issue if anyone has been through this before .
I have ongoing orders and I don’t want to loose my clients !!!
Every inch of help will be much appreciated !!!