Fiverr Community Forum

ID verification struggles

Ugh I have been trying for 8 hours to complete ID verification. It says it is sending me a text message but I never get one, so I cannot complete this process. Can’t even get a response from support and even that now requires some new kind of verification…Anyone else have this problem? Any solutions?

Hey, from what I can tell, you have up to 7 days to verify yoour ID. Support will get back to you in 24 - 48 hours so just hang in there.

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I also had issues with the text message part. Try waiting a bit… I think it took me 20-30 mins before I got the text.

It has been now 6 hours, no text and tried at least 4 times…