Because when you go to the grocery store you do not ask the staff to hand you the survey reports before you make your purchase.
You don’t do that here either. When you go into a store, you see the quality of the products, the selection, the cleanliness, and the friendliness of the staff. Just like on Fiverr, you hand them what you want, they ring it up and provide service, you pay for it, and then they hand you a receipt asking for feedback.
in our (sellers) case alot of buyers review your profile and ratings before making their purchase.
And so do a lot of people who want to go to a new store or supermarket. When I plan on going somewhere, I ALWAYS check the reviews on Google Maps and Yelp before to make sure the quality I get is going to be adequate. When I go inside, I look at the, as I said, quality of the products, the selection, the cleanliness, and the friendliness of the staff.
If I walked into a restaurant and it was dirty, that is all the review I need. But if I am planning on going to someplace I never been and I find out they have a 2-star rating, I won’t go. The restaurant can have served 200 people that day, but if they have 3 reviews and they are all low, I won’t take the chance.
So yes, it fits in here perfectly. It seems like it wouldn’t because I described it through the eyes of the buyer, not the cashier. If I am working at Burger King and I sell you (who maybe checked the reviews online) a burger, and ask you to review your visit, you don’t HAVE to fill out that survey, and Burger King should not give their employees fantastic reviews if someone doesn’t.
75% of my clients give reviews. 99% of which are 5 stars. I am happy with that. You have a 5 star average with 72 reviews, so why aren’t you happy with that? A few dozen fake 5-star reviews won’t do anything extra.