I have been working on fiverr since 2017. and untill now its amazing.
But last month i got a problem with a buyer who didn’t submitted requirments. and even order not yet started.
I visited resolutions Center and asked him to submit requirments and got reply that he already did it.
but i can’t see anything and even order is still saying. waiting for buyer’s requirments.
i text him multiple time please submit requirments.
but no response.
anyone please guide or help me?
regard’s
Umer
I had an order like that. It sat there for over a year. I finally contacted CS and the canceled it for me without affecting my stats.
But I would let it sit for a very long time before I contacted CS.
i am waiting since 2 months
I also have an order with incomplete requirements. The order was placed two months ago and buyer has not come online for two months.
Me too,i also have like this order from 8 month…
I am not sure what the magic number for an order to sit on your dashboard before CS will cancel it and not have it affect your account. One solution may be to contact CS and ask if you can have them cancel it without affecting your stats. 
Thanks for your guidance. will wait for him to submit… 