Fiverr Community Forum

If I Cancel A Complete Order, Will That Remove The Bad Review A Fake Customer Posted?

Hi, can anyone help?

I have a customer which I suspect is a competitor seller here on Fiver, that placed an order and never send me details for the order. The problem is that I sent him a wrong order, but he never bother to let me know that I’ve sent him the wrong order and ask for a revision or cancellation, but wrote a bad review. I want to cancel the order and refund his money, will that take away the bad review? Thanks.

If buyer mutually agree then when order cancel then auto removed or you can request iwth customer support.

If buyer not agree and you contact customer support for order cancellation then only order cancel but feedback not removed

Just mutual cancelation will , or if you say its something premeditated you can always contact the customer suport.

Reply to @kjblynx: Thanks for your help, I appreciate.

Reply to @webexpert1313: Thanks, for making it clear.

Reply to @play_design: I understand now, thanks.