If I cancel the order from this buyer, can they still rate me?

[artatei]

I’m having a client from hell and with only high ratings received in the past, I can feel that this person is eager to rate me badly. I also saw she leaves bad feedback for almost every seller she’s worked with.

There has to be a way not to ruin the whole rating I work hard for just because of one mean person. 😦

[hanshuber16]

I’m having a client from hell and with only high ratings received in the past, I can feel that this person is eager to rate me badly. I also saw she leaves bad feedback for almost every seller she’s worked with.

There has to be a way not to ruin the whole rating I work hard for just because of one mean person. 😦

If I cancel the order from this buyer, can they still rate me?

No, they can’t. 🙂

[artatei]

If I cancel the order from this buyer, can they still rate me?

No, they can’t. 🙂

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

[artatei]

If I cancel the order from this buyer, can they still rate me?

No, they can’t. 🙂

I’m already balls deep with this order, it’s not a fresh one. She keeps on adding and asking and being rude.

[hanshuber16]

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

I am not sure where got this info. from. As far as I know, it has never been that way. The buyer can only post a review after order completion.

The only exception to this is when the seller delays the delivery by so much so that the order goes into the extremely late stage. At this point, the buyer can initiate a cancellation of the order and Fiverr automatically gives the seller a one-star rating after canceling the order.

[miiila]

Maybe the confusion stems from the private review, which buyers are asked to leave after a cancelled order too, at least it was so, I can’t say for sure for now, I’m not in the habit of cancelling orders. 😉
They can’t leave a public review, however, after a cancellation, and your star rating wouldn’t get affected. Your order completion rate will suffer from a cancellation, though.

[cubittaudio]

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

The only negative impact of you cancelling will be to your Order Completion Rate, which will take a hit. We always notice a slight drop-off of orders following a cancellation, which can take anywhere up to a week or so to correct.

But if you’re really not enjoying working with this person, and believe that they’re likely to rate you poorly, perhaps it’s the lesser of two evils?

[artatei]

really? Cause everywhere I read, they seem to be able to leave a review? was this in the past? has fiverr changed it?

The only negative impact of you cancelling will be to your Order Completion Rate, which will take a hit. We always notice a slight drop-off of orders following a cancellation, which can take anywhere up to a week or so to correct.

But if you’re really not enjoying working with this person, and believe that they’re likely to rate you poorly, perhaps it’s the lesser of two evils?

I’ve never cancelled anything and I wholeheartedly believe the buyer will leave a negative feedback as she’s done to other people I found. I am really scared to ruin my perfect rating 😕

So I can just go to resolution center - ask buyer to cancel order - add reason - and then it’s done? No bad reviews?

[miiila]

The buyer needs to accept the cancellation, too. If they won’t, your only option is to go to support and ask them to cancel for you.

It seems that now it is possible though to write a response to buyer reviews, though, so if you decide to go through with the order either way, and get a negative review, you may have the chance to explain the issue from your point of view. I don’t know if that update is rolled out to everyone yet, though.

[artatei]

The buyer needs to accept the cancellation, too. If they won’t, your only option is to go to support and ask them to cancel for you.

It seems that now it is possible though to write a response to buyer reviews, though, so if you decide to go through with the order either way, and get a negative review, you may have the chance to explain the issue from your point of view. I don’t know if that update is rolled out to everyone yet, though.

I don’t think I can explain to this woman how rude she’s being with her going “you’re right, I’m sorry” - that’s never going to happen. As in it will be impossible to change her review once she gives me a bad one. She’s one of those people where you can tell they only want cheap, communicates bad, says things like “are you kidding me”.

I think I might need to try and cancel, she can have the 10 dollars, the banner, I don’t even care. Just want it to go away.

[veniceart]

I’m having a client from hell and with only high ratings received in the past, I can feel that this person is eager to rate me badly. I also saw she leaves bad feedback for almost every seller she’s worked with.

There has to be a way not to ruin the whole rating I work hard for just because of one mean person. 😦

I’m having a client from hell

i am really sorry to hear your experience but i can’t stop laughing after reading this address 😄

from hell !!

[artatei]

I’m having a client from hell

i am really sorry to hear your experience but i can’t stop laughing after reading this address 😄

from hell !!

It’s a thing! Have you had any of them?

0/10 do not want again

[artatei]

And to make matters worse, this month I’m going to be reviewed for level 1 seller as I’ve reached all the milestones, and this could frick it up!

[cubittaudio]

I don’t think I can explain to this woman how rude she’s being with her going “you’re right, I’m sorry” - that’s never going to happen. As in it will be impossible to change her review once she gives me a bad one. She’s one of those people where you can tell they only want cheap, communicates bad, says things like “are you kidding me”.

I think I might need to try and cancel, she can have the 10 dollars, the banner, I don’t even care. Just want it to go away.

I think I might need to try and cancel, she can have the 10 dollars, the banner, I don’t even care. Just want it to go away.

So have you already delivered a version of the work?

[veniceart]

It’s a thing! Have you had any of them?

0/10 do not want again

ahh … yes !! had one few days ago.

i got my first negative review after 2.5 years on fiverr.

[artatei]

I think I might need to try and cancel, she can have the 10 dollars, the banner, I don’t even care. Just want it to go away.

So have you already delivered a version of the work?

I send the work I’m working on in the chat/order page so I can do edits. I always work like that and we came to a version she loves. I was about to deliver and she asked more, that was not in the gig. I offered her to buy a gig extra. She said she will pay only half. Me, being a kindass soul, I said it’s the holidays so okay, I’ll do it. Then she obvi doesn’t know how websites work and said it’s my job to figure out what dimensions her website needs, whereas I said no, only you can tell me the dimensions and I am professional and kind all the way. I just send another version in the messages and am waiting if she’ll pay for the discounted gig extra or not.

It sucks being a nice person sometimes. I gotta suck it up and cancel I guess.

[artatei]

ahh … yes !! had one few days ago.

i got my first negative review after 2.5 years on fiverr.

that’s sad! What happened?

[miiila]

I don’t think I can explain to this woman how rude she’s being with her going “you’re right, I’m sorry” - that’s never going to happen. As in it will be impossible to change her review once she gives me a bad one. She’s one of those people where you can tell they only want cheap, communicates bad, says things like “are you kidding me”.

I think I might need to try and cancel, she can have the 10 dollars, the banner, I don’t even care. Just want it to go away.

I didn’t mean explain to that woman, but explain how it came to that review for other potential buyers who may look at your reviews.

I understand how you feel and there are pros and cons to both cancelling and not cancelling in such situations, you need to decide that for yourself, I just wanted to mention that you will be able to comment on negative reviews, in case you get them, so that potential buyers can see both sides and decide whether they still would want to hire you or not.

---

If I, as a buyer, see something like this as a reply to a bad review

she asked more, that was not in the gig.

it won’t keep me from ordering from that seller, because I won’t ask anyone to give me more than I paid for, for instance, sensible people who don’t want to exploit others, would still order, and those are the customers one wants anyway. If such who’d plan on doing the same, won’t hire you, all the better.

[artatei]

I didn’t mean explain to that woman, but explain how it came to that review for other potential buyers who may look at your reviews.

I understand how you feel and there are pros and cons to both cancelling and not cancelling in such situations, you need to decide that for yourself, I just wanted to mention that you will be able to comment on negative reviews, in case you get them, so that potential buyers can see both sides and decide whether they still would want to hire you or not.

---

If I, as a buyer, see something like this as a reply to a bad review

she asked more, that was not in the gig.

it won’t keep me from ordering from that seller, because I won’t ask anyone to give me more than I paid for, for instance, sensible people who don’t want to exploit others, would still order, and those are the customers one wants anyway. If such who’d plan on doing the same, won’t hire you, all the better.

Have you been in this situation? I’m just wondering how other people handle it. I feel like seeing that number go to 4.something is going to wreck it for me. Is it ever possible to go back to 5 star rating later on?

[miiila]

Have you been in this situation? I’m just wondering how other people handle it. I feel like seeing that number go to 4.something is going to wreck it for me. Is it ever possible to go back to 5 star rating later on?

Most people who have been here for a while, have been in that or a similar situation if not all. It’s your decision, we can only give our points of view, and any helpful pointers we know of (like the option to be able to write a response to a review) but we can’t decide for you.

Some people cancel because they are afraid for their rating too much, some don’t because they want to rightfully be paid if they delivered what was agreed on and don’t want to make this game too easy for that kind of buyers, as they will leave with what they wanted and the money.

If you don’t have many reviews yet, it’s more difficult, obviously.

[ccreations527]

I’m having a client from hell and with only high ratings received in the past, I can feel that this person is eager to rate me badly. I also saw she leaves bad feedback for almost every seller she’s worked with.

There has to be a way not to ruin the whole rating I work hard for just because of one mean person. 😦

if you cancel the order manually okay its fine buyer won’t be able to make a review but your order completion rate go down automatically

[artatei]

Most people who have been here for a while, have been in that or a similar situation if not all. It’s your decision, we can only give our points of view, and any helpful pointers we know of (like the option to be able to write a response to a review) but we can’t decide for you.

Some people cancel because they are afraid for their rating too much, some don’t because they want to rightfully be paid if they delivered what was agreed on and don’t want to make this game too easy for that kind of buyers, as they will leave with what they wanted and the money.

If you don’t have many reviews yet, it’s more difficult, obviously.

don’t want to make this game too easy for that kind of buyers, as they will leave with what they wanted and the money.

This is sooo true. But again, I do only have 15 reviews so far, so getting a bad one could be bad for my page. I do want to call her out. She pulled another one just now. Asks more, still is not paying for the extra! omGOD

[miiila]

don’t want to make this game too easy for that kind of buyers, as they will leave with what they wanted and the money.

This is sooo true. But again, I do only have 15 reviews so far, so getting a bad one could be bad for my page. I do want to call her out. She pulled another one just now. Asks more, still is not paying for the extra! omGOD

I do want to call her out.

You looked at the thread I linked? She can leave you a bad review, but you can leave one for her too, which will show on her profile, for other sellers to see. Still, your decision. And whatever you do, stay polite and professional.

[arrumi96]

no they cant if you do it mutually

[artatei]

I do want to call her out.

You looked at the thread I linked? She can leave you a bad review, but you can leave one for her too, which will show on her profile, for other sellers to see. Still, your decision. And whatever you do, stay polite and professional.

You looked at the thread I linked? She can leave you a bad review, but you can leave one for her too, which will show on her profile, for other sellers to see. Still, your decision. And whatever you do, stay polite and professional.

Yes, I did! And I know I can leave her 1 star as well, but I’m torn. Do I save my rating or do I hope she leaves me something ok and then write a really exposing one on her page…

Like, I’m professional all the way, but I will go all out on giving her a bad rating, cause she really deserves it. I have only been responsive, fast, made all edits, etc. She has been a nightmare.