If some one place it order but they cannot be make it then. How to cancel it order with out negative feedback

[zohaibulhassank]

Hello guys,
Hope every one is well. if i place it order then what is right rule on fiverr to cancel it order without negative feedback.
https://www.fiverr.com/zohaibulhassank

[zohaibulhassank]

https://www.fiverr.com/zohaibulhassank