Fiverr Community Forum

Il venditore non effettua la modifica all'ordine come ottenere il rimborso? The seller does not change the order how to get the refund

Salve ho fatto un acquisto su Fiveer ma nonostante il venditore mi avesse rassicurato che avrebbe apportato la modifica ancora non ha provveduto. Come posso ottenere il rimborso?
Il lavoro ancora non l’ho accettato
Hi I made a purchase on Fiveer but despite the seller had reassured me that he would make the change has not yet done. How can I get a refund?
I still have not accepted the job

Hi,please contact customer contact.they will resolve the problem.

Ho contattato il venditore ma non risponde, anzi non ha più articoli in vendita. In quale link posso contattare il servizio di assistenza Fiverr?I contacted the seller but he does not answer, in fact he has no more items for sale. In which link can I contact the Fiverr assistance service?

Submit a Customer Support ticket here. :small_red_triangle_down: Explain the situation precisely and provide screenshots.
https://fiverr.zendesk.com/hc/en-us/requests/new

you don’t have to go to customer support,

you can just cancel the order in resolution center.

you will also be able to cancel the order once it have passed the delivery time.

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Ciao hai risolto? sai come si scaricano i soldi dal sito ???
anche io ho chiesto un rimborso ma non riesco a scaricare i soldi dal sito

The language of the forum is English so you need to also provide a translation to this old post.

I apologize
I had a refund and I do not know how to withdraw money from the fiverr website

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Read the Terms of Service at the bottom of the Fiverr main page for the rules as to how Fiverr works.

If you need further help Customer Support will help you. The link is also at the bottom of the Fiverr main page.