I had a buyer place a voiceover gig for a series of three answerphone messages. They asked for these not in my usual high quality .wav or mp3 format but in an incredibly low-quality format of 4 bit mono 8000khz wavs. They are now complaining that the recordings are low quality. Well, no sheet, Sherlock! They accused me of recording them on my mobile phone and told me to do them again. I tried to explain that the problem was in the file type but they weren’t having it. Apparently it should sound as perfectly clear as a high quality audio.
I used the analogy of pictures: that a high res photo would be clear, but if you reduce the pixel rate to reduce the size of the file, you also lose quality and clarity. But again, they weren’t having it.
They want me to record again, provide the desired file type but make the sound as good as quality as a high quality recording and I don’t even know what to do. It’s literally not in my capabilities to do that.